Professional Standards and Membership Board Advisory Group (PSMBAG) Reviews
The Complaints Management Process (CMP) is a neutral, transparent, and structured framework that provides a fair and consistent method for receiving, assessing, investigating, and resolving complaints about ethical breaches by SCA Members.
Below is a list of complaints, reviewed by the Professional Standards and Membership Board Advisory Gorup (PSMBAG), and their outcomes.
All SCA (NSW) members are bound by a Code of Ethics. The Code is a public statement of the principles, values and behaviour expected of members. The objective of the Code is to promote and encourage a high standard of ethical practice by members in their dealings with other members, clients, their employers and members of the public.
Whilst the Code does not attempt to list every possible ethical issue that may arise, it does set out clear requirements for the conduct of members.