PROFESSIONALISM
PROFESSIONAL STANDARDS SCHEME
ACCOUNTABILITY | RECOGNITION | CONSUMER PROTECTION
The New South Wales Strata Sector is now leading the way for the Property Industry, participating in the highest form of consumer protection regulation approved by the Government, the Professional Standards Scheme.
At the forefront of this scheme is a further commitment to consumers to ensure high professional standards across the strata industry in NSW. This is in line with various other initiatives across NSW, including the NSW Government plan to rebuild the construction sector and restore confidence and professionalism.
The Professional Standards Scheme offers our members’ clients a range of benefits, including:
- The SCA (NSW) will oversee and self-regulate the conduct of all members within a structured professional framework defined by our Code of Ethics;
- In addition to our internal complaints handling process, the Professional Standards Scheme brings a further robust and independent complaints handling process, ensuring clients can be assured of an independent review and response; and
- An increase in Continual Professional Development (CPD) requirements for Strata Managers and Licensees in Charge, ensuring the industry remains up to date, educated, and aware of their on-going responsibilities to the consumer.
If you have any queries regarding the Scheme, please do not hesitate to contact the SCA (NSW) Secretariat by email [email protected] or on 02 9492 8200 for assistance.
