Earlier this year, SCA (NSW) raised concerns with NSW Fair Trading on behalf of many members regarding the public availability and unintended use of detailed contact information available through the Strata Manager Finder.
These concerns related to the use of this data for unsolicited marketing, business development activities, and its aggregation by AI and commercial data-mining platforms.
In response, NSW Fair Trading has implemented several changes to enhance data security and address these concerns. The AGM date and strata manager name are now only accessible via the Strata Hub login, search activity has been limited to 10 plans per month, and CAPTCHA controls have been introduced to help prevent automated data harvesting.
In response, NSW Fair Trading has implemented several changes to enhance data security and address these concerns. The AGM date and strata manager name are now only accessible via the Strata Hub login, search activity has been limited to 10 plans per month, and CAPTCHA controls have been introduced to help prevent automated data harvesting.
NSW Fair Trading has advised that it will continue to monitor this search functionality. We encourage members to notify SCA (NSW) of any ongoing concerns regarding the publication or use of Strata Hub data so we can raise these directly with Fair Trading.
