Time | Session | Speaker(s) |
08.30am | Arrival tea and coffee | |
09.30am | Welcome & Acknowledgement of Country | Robert Anderson, President, SCA (NSW) |
09.40am | NSW Fair Trading Regulatory priorities and the role of reform in strengthening strata governance | Sean Goodchild, Director Compliance & Enforcement, NSW Fair Trading Katerina Pavlidis, Director Policy & Strategy, NSW Fair Trading |
10.20am | Building Commission NSW 2025 Strata Defects Report | Aishar Hanington, Manager Customer Experience, Change & Insights, Building Commission NSW Yolande Nyss, Program Manager, Building Commission NSW Chris Lentholm, Senior Compliance Manager, NSW Department of Customer Services |
11.00am | Morning tea | |
11.30am | Psychosocial Risk Managing workplace pressures, client expectations and emerging WHS obligations | Paul Culbi, Chief Governance Officer, Jamesons Scott Martin, Relationship Manager, SCA (NSW) |
12.00pm | Client relationships Building trust, retention and communication in challenging environment | Dakota Panetta, National Sales Executive, Solutions Engineering |
1.00pm | Lunch and networking | |
2.00pm | AI in Strata Management Practical use cases, efficiencies and risk | Rishni Rantnam, CEO of MXA Consulting |
3.00pm | Reform, Risk & Damages: What Every Strata Principal Needs to Know Practical update on significant issues currently shaping the strata sector | Joseph Bannerman, Partner, Bannermans Conrad Gornik, Associate, Bannermans |
4.00pm | Wrap up & ‘Ask the Board’ | |
4.30pm | Networking – Drinks & Canapes | |
5.30pm | Finish | |