Paint Warranties: What Voids Them & How to Protect Your Strata Building
For strata managers, maintaining the building’s painted surfaces is not just about aesthetics. It’s about protecting a major capital investment. Most professional painting projects include a workmanship and product warranty, often ranging from 5 to 15 years. However, these warranties can be voided if not properly managed.
Understanding the terms of your paint warranty and how to maintain compliance can help you avoid unexpected costs, protect the value of the asset and ensure longevity of the coating system.
Common Warranty Conditions
Most reputable painting contractors and manufacturers offer warranties with clear conditions. These usually include:
- The use of approved paint systems and substrates
- Adherence to the agreed preparation and application methods
- Maintenance inspections and surface cleaning within defined intervals
- Prompt repairs to any issues that may compromise the coating system
What Voids a Paint Warranty?
- Inadequate Ongoing Maintenance
Many warranties require routine washing and inspections. If dirt, mould or salt build-up is allowed to remain, the coating may deteriorate prematurely. Without evidence of maintenance, warranty claims may be denied.
- Damage from External Factors
Water leaks, structural movement or unsealed penetrations can introduce moisture behind the paint film. This often leads to bubbling, peeling or failure of the system and typically falls outside warranty coverage.
- Unauthorised Repairs
Touch-ups or alterations made by unqualified trades or using mismatched products can void both workmanship and product warranties.
- Use of Incompatible Cleaning Methods
Abrasive cleaning or pressure washing with harsh chemicals can strip protective coatings. Warranties often require the use of low-pressure washing and pH-neutral products.
How to Ensure Compliance
To maintain warranty coverage and protect the paintwork investment, strata managers should:
- Schedule professional building washes every 12 to 18 months, depending on location and exposure
- Keep a digital maintenance log, documenting all inspections, cleans and repairs
- Engage the original painting contractor or an approved provider for any follow-up work
- Conduct visual inspections after major weather events or building works
- Request a formal maintenance guide from your contractor at project handover
Our Approach
At Premier Painting, we provide not just a quality finish but long-term support. Our team supplies a full project specification, warranty documentation and post-project care recommendations. We also offer building wash and maintenance services to help clients stay within warranty compliance.
Since 1997, we’ve helped strata managers reduce repainting costs, protect assets and ensure peace of mind with a compliant, proactive maintenance approach.
Contact Premier Painting today at www.premierpainting.com.au or call 1300 91 62 91 to speak with us.
